nikaurl

Privacy Policy - NikaURL

Effective Date: 15 October 2025

Last Updated: 15 October 2025

Welcome to NikaURL (a product of Crosinfo Private Limited) ("NikaURL", "we", "our", or "us"). This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://nikaurl.com or use our URL shortening and related services.

1. Information We Collect

We collect only the information necessary to provide our services effectively and securely. The types of information include:

  • Account Information: Your name, email address, and payment details when you create an account or subscribe to a paid plan.
  • Usage Data: Details about links you create, shorten, or manage, including click counts, link destinations, and expiration dates.
  • Analytics Data: Approximate location (city/country), browser type, operating system, and referral sources.
  • Technical Data: IP address, cookies, log data, and device identifiers to improve performance and security.

2. How We Use Your Information

We use your data to:
  • 1. Provide and manage our URL shortening and analytics services.
  • 2. Send service updates, renewal reminders, and customer support communications.
  • 3. Improve our platform and user experience through analytics.
  • 4. Detect, prevent, or investigate fraud and misuse.
  • 5. Comply with legal requirements and government regulations.

3. Free and Paid Users

  • Free Users: Free links and analytics data are stored for a limited duration based on the plan or feature used.
  • Paid Users: We retain account and link data as long as your plan is active or until you delete your account.

You can delete links or your account anytime, and data will be removed from active systems within 30 days.

4. Cookies & Tracking Technologies

Cookies help us remember preferences, understand usage patterns, and improve service quality. We use:

  • Essential cookies – Required for login and basic site functionality.
  • Analytics cookies – To understand how users interact with our website.
  • Preference cookies – To remember language or theme settings.

You can control or disable cookies through your browser, but some features may not work correctly.

5. Sharing of Information

We do not sell your personal data. We may share your information with:

  • Trusted Service Providers – For hosting, payment processing, analytics, and customer support.
  • Legal Authorities – If required by law, court order, or regulatory demand.

All third parties are contractually obligated to protect your data.

6. Third-Party Integrations

NikaURL may integrate with third-party services such as Google Analytics or marketing tools. These integrations operate under their respective privacy policies. We recommend reviewing their terms to understand how they process your data.

7. Data Security

We use encryption, access control, and monitoring to protect your data. Our servers are hosted with reliable providers. While we take all reasonable precautions, no system is completely secure.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and receive a copy of your personal data.
  • Request correction or deletion.
  • Withdraw consent for non-essential data processing.
  • Lodge a complaint with a data protection authority.

To exercise your rights, write to us at support@nikaurl.com.

9. Data Retention

We retain your data as long as necessary to provide the service, comply with legal obligations, or resolve disputes. Inactive accounts may be deleted after prior notice.

10. Children's Privacy

NikaURL does not knowingly collect data from children under 13 years of age. If such data is discovered, it will be deleted promptly.

11. Updates to this Policy

We may occasionally update this Privacy Policy. Material changes will be communicated through our website or email.

12. Contact and Grievance Redressal

For any concerns regarding your data or this Privacy Policy, please contact:

Grievance Officer: Privacy Department
Crosinfo Software Private Limited
support@nikaurl.com